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UBA Cameroon S.A VACANCY ANNOUNCEMENT - Relationship Officer

Akwajobs   (Cameroon)

Posted : 3 December, 2019
Category : Marketing and Banking   Location : Cameroon
Job type : Full Time

UBA Cameroon SA VACANCY ANNOUNCEMENT - Relationship Officer

Department : Retail Banking

Reporting Line  : Business Manager

Contract Type : Permanent

Location : UBA Cameroon Business Offices

Number of Position: 04

Job purpose: 

  • Acquiring new consumer & commercial banking business and deeping existing customers relationship for the customer segment handled
  • Reviewing strategies implementation and sales/ marketing analysis with the view of increasing the profitability of the business
  • Demonstrate excellence on each service interaction with customers

Key Accountabilities:

  • Relationship building with new and existing customers to ensure profitability
  • Active participation in branch sales planning to generate action plan for meeting targets
  • Handling customer’s issues and complaints
  • Planning and carrying out desk based prospecting and maintaining up to date call reports.
  • Obtaining timely and relevant market feedback useful for product development, competitor monitoring and customer service improvement
  • Preparing regular sales activities and performance reports
  • Contributing to direct sales skills development and performance improvement
  • Other related duties as assigned

Qualification required: 

  • Minimum education level – Bachelor’s Degree in Marketing, Sales, Banking and Finance, any other relevant discipline.

Experience required:

  • Minimum experience: At least 3 years’ seniority in the banking sector.

Key Competencies:


  • Must clearly embrace and exhibit UBA values
  • Product knowledge of all banks in the territory


  • Ability to quickly assess potential of prospects
  • Freedom of decision making
  • Ability to give sound judgments on suitability of a product to market segment
  • Ability to match and positively present product features and benefits to customers needs
  • Sharp judgments as to when to ask, attempt to close or ease off on a prospect
  • Ability to follow through on promises to customers’ or prospects’ satisfaction

Application submission

Candidates should send their resume and motivation letter to hcmrecruitcameroon@ubagroup.com, with the heading “Relationship Officer –” later December 9th, 2019

Only shortlisted candidates will be contacted to proceed to the interview stage.

UBA Cameroon is committed to meritocracy and inclusiveness and will not unfairly discriminate in recruitment, training, career development and promotion on the basis of race, color, ethnicity, gender, marital status, disability, religion or belief and age.

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