UBA Cameroon S.A VACANCY ANNOUNCEMENT - Relationship Officer
Posted : 3 December, 2019
Job type : Full Time
UBA Cameroon SA VACANCY ANNOUNCEMENT - Relationship Officer
Department : Retail Banking
Reporting Line : Business Manager
Contract Type : Permanent
Location : UBA Cameroon Business Offices
Number of Position: 04
- Acquiring new consumer & commercial banking business and deeping existing customers relationship for the customer segment handled
- Reviewing strategies implementation and sales/ marketing analysis with the view of increasing the profitability of the business
- Demonstrate excellence on each service interaction with customers
- Relationship building with new and existing customers to ensure profitability
- Active participation in branch sales planning to generate action plan for meeting targets
- Handling customer’s issues and complaints
- Planning and carrying out desk based prospecting and maintaining up to date call reports.
- Obtaining timely and relevant market feedback useful for product development, competitor monitoring and customer service improvement
- Preparing regular sales activities and performance reports
- Contributing to direct sales skills development and performance improvement
- Other related duties as assigned
- Minimum education level – Bachelor’s Degree in Marketing, Sales, Banking and Finance, any other relevant discipline.
- Minimum experience: At least 3 years’ seniority in the banking sector.
- Must clearly embrace and exhibit UBA values
- Product knowledge of all banks in the territory
- Ability to quickly assess potential of prospects
- Freedom of decision making
- Ability to give sound judgments on suitability of a product to market segment
- Ability to match and positively present product features and benefits to customers needs
- Sharp judgments as to when to ask, attempt to close or ease off on a prospect
- Ability to follow through on promises to customers’ or prospects’ satisfaction
Candidates should send their resume and motivation letter to firstname.lastname@example.org, with the heading “Relationship Officer –” later December 9th, 2019
Only shortlisted candidates will be contacted to proceed to the interview stage.
UBA Cameroon is committed to meritocracy and inclusiveness and will not unfairly discriminate in recruitment, training, career development and promotion on the basis of race, color, ethnicity, gender, marital status, disability, religion or belief and age.
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