Service Delivery Specialist

Posted : 7 September, 2022
Location : Buea, Cameroon
Category : Banking and Finance, Accounting
Job type : Internship

August 2022

JOB TITLE: Service Delivery Specialist


Kuelap Inc. is a global company which provides a complete solution for modern digital
banking, combining cloud-native technology with years of global financial systems
experience. Financial cooperatives have the power to change lives, but they face enormous business, technical and regulatory challenges. Our mission is to help them meet those challenges, cross the digital divide, and survive and thrive in today?s mobile, connected world.
Through its subsidiary
Kuelap Africa SASU, we build programs and technology for taking
coops through digital transformation. On a country-by-country basis, we work with financial cooperatives, associations, and regulators to get every coop onto a shared digital platform.


This is an opportunity for Banking, Finance, and Accounting professionals to implement their skills and experience working in a financial technology company. You will be exposed to our real-work environment which will enable you to learn how to relate with people professionally on an international level, share ideas, build financial technology skills, and apply some of the knowledge that you have acquired throughout your studies.


Banking, Finance, and Accounting, Job Duties, and

This job exists to deliver services for the Deployment of an enterprise-wide financial software application. The position achieves this through the effective planning, capture, and translation of deployment requirements into the design and execution of the Kuelap Nexus Platform. The job encompasses the following major functions;

? Data migration and Deployment planning
? Data migration and Deployment analysis
? Data migration and Deployment execution
? Post-go-live support
? Relationship management
? Corporate contribution

Required Skills and Qualifications

? Bachelor's, Masters Degree in Banking, Finance, Accounting, or equivalent
? Knowledge of COBAC accounting.
? Has worked at a Financial institution supporting end-users and has knowledge of the
Banking and Financial industry.
? Excellent customer service and communication skills both verbal and written.
? Fluent in both English and French.
? Highly motivated with an openness to learn.
? Proficiency with Microso? Office Suite, including strong excel skills and PC operating
systems and hardware essentials.
? Smart, accurate, and attentive to details.
? Demonstrated versatility and integrity.
? Be proactive and a team player.



? Compensation is available.
? An opportunity to expand your professional network.
? Attendance of department and inter-functional meetings.
? Experience in data analysis.
? Exposure to the financial technology industry.
? Experience in working with a multinational Company.

Compensation: Negotiable

Period of performance: Unspecified Duration with 3 months probation
Location: Great Soppo, Buea
Supervision: Senior Service Delivery Specialist
Working hours: 8:00 AM– 5:00 PM
Application Instructions: Please submit your letter of interest/motivation letter and
CV) to Cc by September 12th, 2022. No
telephone inquiries, please. Finalists will be contacted.
Kuelap Africa SASU is an equal opportunity/ABrmative Action employer and does not
discriminate in its selection and employment practices. All qualified applicants will
receive consideration for employment without regard to race, color, religion, sex,
national origin, political aBliation, sexual orientation, gender identity, marital status,
disability, protected veteran status, genetic information, age, or other legally
protected characteristics.




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