Quantcast

Tous les infos sur l'emploi et stages au Cameroun - Douala, Yaounde, Buea, Bafoussam, Bamenda, Kribi etc. ------ Join Akwajobs ... Read more

Senior Executive, Client Services at Nielsen

   (Douala, Cameroon)

Posted : 23 March, 2019
Category : Commercial, Sales, Business Development   Location : Douala, Cameroon
Job type : Full Time

DEPARTMENT DESCRIPTION & PURPOSE 

Nielsen is a global leader in retail measurement services. Our purchasing data offers comprehensive and timely information on market shares, competitive sales volumes and insights into distribution, pricing, merchandising and promotion. By combining this detailed information with and professional consultative services, we offer valuable insights and expertise that help fast-moving consumer goods (FMCG) brands and retailers improve their manufacturing, marketing and sales decisions.

ROLE DESCRIPTION

WHAT        

CLIENT ENGAGEMENT      

  • Partner with clients
  • Understand Situation, Complication, Questionand Answer (SCQA) framework
  • Engagement with internal business partners (e.g. HR, finance, GTOP, Data Science)
  • Embrace change
  • Punctual report delivery to clients
  • Insightful client presentations                       

EMPLOYEE ENGAGEMENT      

  • Mentor to trainees
  • Spread positive message about Nielsen externally
  • Attend team meetings and cross departmental initiatives                    

OPERATIONAL  EXCELLENCE (consider financial goals where relevant)      

  • Revenue & New Business Development
  • Proposal writing
  • Ability to spot a data query, analyse it & escalate             

INDUSTRY ENGAGEMENT      

  • Be a role model in promoting our social media profile across appropriate platforms (LinkedIn, Twitter, National Media etc)
  • Stay up to date with marketing and media research/information news

HOW      

TIME VALUES  (click here for criteria descriptors)      

Open     

  • Make “open” (vs. “proprietary” or “closed”) the default for our products, processes, and systems. Look to collaborative models to do more and better, especially when they make the pie bigger.
  • Be open to new ideas, capabilities from the outside.    

Connected     

  • Our key products are connected to operate as a system.
  • Our systems connect to our clients’ systems to drive speed, efficiency, and capability.
  • Our priorities are connected to and aligned with our clients’ priorities. 

Useful     

  • The more useful, the more valuable. Optimize on usefulness. Look at every process, policy, system, etc. and ask, “Is this still useful?
  • Can we make this more useful?” 

Personal     

  • Be personally accountable. When you think to yourself, “Our company is [enter your criticism here]”, then ask yourself, “What can I do to help us do better?”                             
  • Overarching                     

BEHAVIOR  (click here for criteria descriptors)      

Models

Integrity & Humility     

  • Unwavering commitment to personal accountability, integrity and ethical behavior    
  • Demonstrates empathy, lacks excessive ego, and understands how behavior impacts others    
  • Evokes and builds trust and leverages relationships for collaboration

Inspires & Multiplies     

  • Engages self and others, takes responsibility for personal and professional development    
  • Fosters an inclusive environment, welcomes diversity    
  • Celebrates team accomplishments and recognizes peers    

Innovate & Learn     

  • Drives change through experimentation, technology, and/or innovation    
  • Connects dots, demonstrates understanding of how priorities and work fit into the larger team    
  • Constantly learns, grows from mistakes and challenges, open to guidance and coaching    

Impacts through Execution     

  • Demonstrates a client-centric approach when problem solving, makes a connection to the “big picture”    
  • Makes objective and data-driven decisions    
  • Communicates directly and appropriately for the audience, for maximum quality and speed

NIELSEN  CARES      

??Nielsen Cares is our global corporate social responsibility program, embodying our commitment to an uncommon impact on the communities we live in and represent to the marketplace.

ROLE SPECIFICATIONS 

WORK EXPERIENCE / INDUSTRY EXPERIENCE / EDUCATION 

  • 4 - 5 years in FMCG, Manufacturing, Retailer, Market Research       
  • Minimum Qualification of Bachelor’s Degree  in fields such as, but not limited to:  Marketing  Management , Business Management, Communication, Economics, Math, Psychology

COMPUTER SKILLS   

  • Microsoft Word, Excel, and Powerpoint    
  • Google Office & Products    
  • Social Media   

COMPETENCIES      

Analytical Thinkin, Attention to detail, Action Orientated, Agile/Flexible, Collaborative, Communication, Commercial Acume, Creative Thinking, Conflict Management, Consistency/Reliabilit, Client Orientated, Developing Others, Financial Acumen, Interpersonal Skills (Emotional Intelligence), Innovative, Problem Solving, Planning and Organization, Relationship building, Time Management, Strategic Thinking

NIELSEN PRODUCT KNOWLEDGE                    

  • Retail Measurement Services (RMS)
  • Consumer Panel Services (CPS)
  • ScanTrack 
  • Nielsen Answers Desktop software

Job Type: Regular  

Primary Location:  Douala,Littoral   

Travel:  Yes, 5% of the Time

Sponsored by:

Apply for this job