Restaurant Manager at HSD-MELT

Posted : 8 December, 2021
Location : Douala, Littoral Cameroon
Category : Restaurant
Job type : Full Time


Restaurant manager

HSD-MELT is looking for a restaurant manager for one of its clients, major actor in the hostelery sector.

1. Missions 

? Oversea the dining area, supervises food and beverage service staff in accordance with

operating policies that he or she may help establish.

? Creates a positive team atmosphere among Team Members.

? Provides feedback and coaching to the Team regularly.

? Understands building capability through Cross training.

? Treats all Team Members fairly, with respect.

? Sets high standards for appropriate team behavior on shift.

? Works with food and beverage staff to ensure proper food presentation and proper foodhandling

procedures.

? Handle guest complaints in restaurants.

? Schedules periodic food and beverage service staff meetings to ensure correct interpretation of

policies and obtain feedback from staff members.

? Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping

records.

? Check the quality of deliveries of fresh food and baked goods.

? Total receipts and balance against sales, deposit receipts, and lock facility at end of day.

? Is capable of handling irate customers with a friendly/calm attitude.

? Ensures product quality and great service.

? Is flexible in dealing with changes/problems (e.g., being short staffed).

? Taking Ownership of issues or tasks and also give detail update of the F&B manager.

? Seeks, listens and responds to Guest feedback.

? Proficiency in using computer software to monitor inventory, track staff schedules and pay,

and perform other record keeping tasks.

 

2. Prerequisites:

 

? Must be able to communicate in English and French (writing and speaking) and other languages

are advantages.

? Broad understanding of tight stock management procedures and target orientated individual

with the ability to work to set deadlines. Great attention to detail, Talent in guest relations

management and Is motivated to go the extra mile.

3. Education:

? Graduates bachelor degree and/or diploma in hotel or another related field. Computer

Knowledge

? Micros Fidelio, Office Package and POS

4. Experience:

? Previous experience in similar Job role or three to five years management experience in large

up-scale

? hotel / restaurant. Experience in Hotel management software and Point of sale software. 

Pour postuler, merci d’envoyer vos CV à l’adresse : cameroon.office@hsd-melt.com ou

www.mhd.hsd-melt.com en précisant le poste en objet au plus tard le 10 Décembre 2021. 

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