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MULTI-SKILLED VIRTUAL ASSISTANT

Akwajobs   (Online (Virtual) - Cameroon)

Posted : 11 May, 2023
Category : Business Operations   Location : Online (Virtual) - Cameroon
Job type : Full Time

The Multi-skilled virtual assistant manages communication and social networks.

He (she) ensures customer satisfaction throughout the process from order to delivery.

He (she) collects customer feedback.

 

Tasks of the post:

Order management

- Identify all customer orders

- Ensure the reception of the order in Cameroon

- Ensure the dispatching of orders to customers

- Liaise between the physical shop and the customers

 

Communication and social media management

- Interact with prospects and customers via social media platforms (WhatsApp, Facebook, Instagram, etc.);

- Participate in the definition of the communication strategy

- Manage the different pages on social media

- Create content and plan their publication

 

Job profile :

- M / F

- Minimum age of 28 years

- Proven experience in SR management, personal assistance and E-commerce

- Excellent time management skills: structured, highly organised and responsive

- Be perfectly bilingual

- Be a force of proposal

- Proficiency in word processing and spreadsheet software (e.g. MS Office)

- Good knowledge of SR management tools

- Excellent oral and written skills

- Ability to work independently

- Ability to anticipate

Apply 

send applications to infos-recrutement@myrh.cm