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Customer Service Agents at Intelcia

Akwajobs   (Douala, Cameroon)

Posted : 21 November, 2019
Category : Customer Service   Location : Douala, Cameroon
Job type : Full Time

Customer Service Agents

In order to anticipate a possible increase in the number of Technical and commercial Support Advisors, we will conduct a recruitment testing campaign from the 6th of November to the 31st of December 2019.       

Since the need is more open to English-speaking profiles, they must meet the following criteria:       

  • BAC +2 minimum in computer engineering, computer networking, information and communication technology, IT, Communication, Marketing, Sales, Accounting, Law ...       
  • Excellent oral expression and editorial fluency ("British" accent desired)       
  • Availability and Flexibility   

Attached to the team leader, your missions will be: 

  • Respond to customer inquiries and complaints,
  • Provide advice and support while ensuring optimal quality of service, 
  • Guarantee the achievement of the quantitative and qualitative objectives of the project.   

A perfect command of the English language with a good fluency both orally and in writing is required.   

Ps: 

  • Apply by submitting your CV; no physical application will be accepted
  • Only applications corresponding to the profile will be convened

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