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Admin & Customer Care Assistant

   (Douala, Cameroon)

Posted : 19 August, 2021
Category : Customer Service   Location : Douala, Cameroon
Job type : Full Time

Opuvia Work-Based Learning Vacancy

An Apprenticeship and online self-paced Work-Ready programme opportunity is hereby announced as follows:

About the Host Organization: The host of this apprenticeship is an online ordering and delivery of Food Services 

Company.

Location/City: Douala-Deido, Cameroon

Apprenticeship Role: 

Admin & Customer Care Assistant

Stipend Paid to the Students

FCFA 30,000 Per Month

Scholarship: (Cover fees for training program)

None

Holiday Entitlement:

None

Entry Qualifications:

HND in relevant field –admin, business, communication, etc. 

Number of Vacancies

1

Tools Needed/Required:

Nil 

Professional Experience Required:

None

Possibility of Employment upon completion of 

Apprenticeship or Internship:

Yes 

Working hours:

Mondays to Saturdays, from 9am to 5pm

Duration:

6 Months 

Start Date:

Immediate 

Interview Date:

ASAP – on rolling basis

Closing Date For Application:

As soon as a suitable candidate is found

JOB Duties:

 The Student while studying will be required to take the following responsibilities:

TECHNICAL SKILLS REQUIRED:

Required competencies:

PERSONAL QUALITIES/ SOFT SKILLS REQUIRED:

WORK EXPERIENCES TO BE DELIVERED

Areas of competency that will be developed throughout the apprenticeship on the job:

CORRESPONDING TRAINING PROGRAM:

Specialization/Title: Business administration and Customer Care

Programme Fee: 250,000 CFA FRS (Three hundred and fifty thousand CFA FRS)

Terminal Certification: Upon successful completion of all courses, exercises and guided projects, receives verifiable &

sharable certificates from all participating Universities & companies. The certificates are counter-sealed.

About the Programme:

Do you believe you are a suitable and competitive candidate for this rare offer and you are willing to start learning and

working right now?

The courses in the table below are what you will study while you work.

Opuvia – for a Job-ready Africa.

Work-Based Learning Programme outline for Administration and Customer care

Certification: The Learner receives a certificate for each course completed, from the host University

P.S:

@15 hours/week = 5 months

269

Hrs.

Reference:

1.

Training Developed and Delivered by: Various Universities (See ‘’Partner Institutions”)

2.

Authorized Training Provider (ATP): Opuvia

To apply, send Application letter and CV to: admin@opuvia.co, referencing ‘’Apprenticeship For Admin &

Customer Care’’.

1)

Business administration

2)

People management

3) Database management

4) Business communication

5) Client servicing and customer care management

Study area

Module Title

Min. Study

hrs.

Host University

Business Admin Leading: Human Resource Management and Leadership

70

Macquarie University

Leading people and teams

3

University of Michigan

New Product Development

21

Tecnion – Israel Institute of technology

New product development for small businesses & start-sups 2

Coursera

Digital product management

60

University of Virginia

156

Customer care Customer Segmentation and Prospecting

7

North-western university

Customer engagement specialist

24

IBM

Sales Force Management

8

West Virginia University

Lead Management in Salesforce

9

Salesforce

Fundamentals of Negotiation, with Goldman Sachs 10,000 3

Goldman Sachs

Introduction to Negotiation: A Strategic Playbook for

Becoming a Principled and Persuasive Negotiator

25

Yale University

Build an automated CRM for Lead Management with Google 2

Coursera

Salesforce Integration

2

Coursera

Sales Pitch and Closing

5

Northwestern university

Salesforce Reporting

4

University of California

Sales & Marketing Alignment

11

Fundação Instituto de Administração

Account Management & Sales Force Design

15

West Virginia University

 

Apply by filling the form below:

https://docs.google.com/forms/d/1ZVT9tVR3GVQLRXwECi7O-LEdTfGh1Mk_G93TQy83okk/edit

Apply for this job